ChargerHelp provides operations and maintenance for EV charging stations, with a reliability model built specifically for EV infrastructure. Charging stations are IoT assets, not traditional electrical assets, so keeping them online requires more than sending a technician onsite. It requires data, diagnostics, vendor accountability, and a maintenance partner that understands the full hardware, software, network, utility, and field service ecosystem. ChargerHelp uses aggregated field service, telemetry, charger behavior, and root-cause data to drive toward 99% uptime, with mean time to repair sitting at less than four days. Over the last seven years, the company has touched more than 67,000 charging assets, collected more than 500,000 field service records with photos and videos, processed more than 60 million telemetry and charger behavior events, observed more than 500,000 charging sessions, worked across 60+ charger models, and supported assets across 15+ network providers.

Primary NAICS Code:(Lookup)54151